# Ask the Firecrawl support agent

Diagnose Firecrawl job, account, and API usage issues with an AI support agent. Needs question.

Diagnose Firecrawl job, account, and API usage issues with an AI support agent.

- Tool ID: `firecrawl/ask-support-agent`
- Provider: [Firecrawl](/providers/firecrawl.md)
- Capability: [Page to markdown](/tools/web-scraping/scrape.md)
- Price: price pending
- Authentication: an authorised Agentik workspace is required for execution, including zero-price tools.

## Pricing contract

No price is recorded for this tool yet.


```json
{
  "model": "reported",
  "costPath": "",
  "requireCost": true,
  "maxUsdDefault": 0,
  "maxUsdCap": 0,
  "headroom": 1
}
```

Pricing source: [https://docs.firecrawl.dev/billing](https://docs.firecrawl.dev/billing). Standard monthly allowance $100/100,000 = $0.001/credit; marginal Standard overage $5/2,000 = $0.0025/credit. Gateway uses marginal cost; no automatic reload changed..

## Complete input schema


```json
{
  "type": "object",
  "properties": {
    "question": {
      "type": "string",
      "description": "Question or issue for the support agent to diagnose."
    },
    "rationale": {
      "type": "string",
      "description": "Optional context about what the end user is trying to accomplish."
    }
  },
  "required": [
    "question"
  ],
  "additionalProperties": false
}
```

## Published example

No example input is published for this tool. Ask for the inputs required by its schema.

## Execute and retrieve

Inspect again before execution, explain the price and obtain the required authority. Use MCP run_tool or POST /v1/run with this tool ID, valid input and an idempotency key. Save the returned run ID and follow the actual state. If Agentik answers that the tool is temporarily unavailable, do not retry it blindly; use discovery to propose an alternative.

A partial or uncertain result can still have consumed provider resources. Consult [billing](/docs/billing.md), [idempotency](/docs/idempotency.md) and [asynchronous results](/docs/async.md).

[Provider documentation](https://docs.firecrawl.dev/api-reference/v2-introduction)

[REST inspection](https://api.agentik.cc/v1/tools/firecrawl/ask-support-agent) · [OpenAPI](/openapi.json) · [Connection guide](/connect.md)

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[HTML page](/providers/firecrawl/ask-support-agent) · [Agent index](/llms.txt)