Terms of Sale and Service

1. The agreement and the supplier

These Terms of Sale and Service govern Agentik, operated by BURIZA, a French single-member simplified joint-stock company (SASU), registered as 930 929 252 RCS Paris, with its registered office at 229 rue Saint-Honoré, 75001 Paris, France. “BURIZA”, “we” and “us” mean that company. Contact: info@agentik.cc.

Agentik provides an API, MCP connection and related account interface through which authorised applications and agents can discover and call third-party tools. The customer is the person or organisation ordering the service. A workspace holds the customer’s permissions, execution records and prepaid service balance. An agent is software acting under authority granted by a customer.

These terms, the specific order and any validly agreed additional terms form the contract. A negotiated written agreement prevails over conflicting general terms for its subject matter. A provider’s separate terms govern its own service and material; they do not silently rewrite BURIZA’s billing commitments or remove BURIZA’s legal obligations.

• Legal notice
• Privacy policy
• Pricing

2. Professional use, eligibility and authority

Agentik is offered exclusively to businesses and individuals acting for purposes within their trade, business, craft or profession. Consumer purchases are not offered. Account holders must be at least 18 and legally able to contract. If you act for an organisation, you confirm that you are authorised to bind it and provide accurate account and billing details.

Business provisions apply only to customers acting within their professional activity. An account label or agent connection does not remove mandatory consumer or non-professional rights. Do not purchase for personal, household or other consumer purposes. We may request proportionate evidence of professional status and refuse an ineligible order. The mandatory-rights section below takes priority where applicable.

3. Service scope and provider contracts

The public catalogue describes available tools, input requirements, pricing rules and supported operations. A listing is not a guarantee that a tool is enabled for your workspace, available at all times, suitable for a regulated use case, or authorised by the provider for every downstream use. Inspect the current tool contract before execution.

Providers operate their underlying services and may apply licences, acceptable-use conditions, territorial limits and additional restrictions on their results. You must check and comply with applicable conditions disclosed for the selected tool. BURIZA does not grant rights it does not hold. A provider change may require you to review your workflow and data-processing arrangements.

The customer needs compatible software, internet access and any independently required third-party accounts or permissions. Unless separately agreed, BURIZA supplies tool access and execution handling with reasonable care; it does not promise a particular commercial outcome, continuous availability of every provider or professional advice.

4. Credentials, delegated authority and agent actions

Protect account credentials and API keys, use individual accounts for human users, review team access, and promptly revoke keys or connections that are exposed or no longer needed. Do not place secrets in prompts, public repositories, copied instructions or support messages. Restrict tools and spending where the relevant controls are available.

You authorise your agents and applications to make requests within the permissions you grant. Those requests can incur charges, disclose data to selected providers or trigger external actions such as sending a message, creating content or changing a connected resource. Review consequential actions and any approval requirements before delegation. Agentik is not a general-purpose human approval service for every request.

New API keys have no optional spending caps by default. Available prepaid balance, mandatory platform controls and any limits you explicitly configure still apply. A limit is not a guarantee against every loss caused by an action already executed or an external provider’s independent billing. Your responsibility for instructions does not excuse a failure by BURIZA to enforce its own agreed permissions or billing controls.

If a key or account may be compromised, revoke access and notify info@agentik.cc promptly. We will investigate relevant service evidence. These terms do not make you automatically liable for unauthorised use irrespective of fault or override mandatory payment rights.

5. Ordering credit, prices, fees and tax

Agentik uses a prepaid balance denominated in US dollars. The current minimum credit purchase is USD 5. The platform fee is 5.5% of the purchased credit, subject to a minimum of USD 0.80, added to that purchase. For example, USD 5 of credit has a platform fee of USD 0.80 and a total of USD 5.80 before any applicable tax. The amount and tax treatment must be identified before confirmation. Your bank may charge separately for currency conversion.

Tool charges follow the published catalogue rule and configured provider price without an additional tool-price markup. Provider units, minimums, rounding, estimates and maximum reservations differ between tools. “Provider price” is not a promise that a different direct contract, volume discount or future provider offer will have the same price. A new price applies to future executions after it is published; an existing execution retains its accepted pricing rule and any disclosed cap. Tools explicitly marked as actual-cost use an estimated reservation, not a maximum charge.

Credit is supplied only after a valid payment is verified. Stripe handles available checkout methods. A browser redirect or a simulated/test payment is not proof of a real payment or balance. Automatic recharge is not currently available for live payments; any future offer would require separate activation and disclosure. No early-payment discount or invoice credit terms apply unless agreed in writing.

For overdue professional invoices, late-payment interest applies from the day after the due date at the ECB refinancing rate specified under Article L441-10 of the French Commercial Code plus ten percentage points, subject to the statutory minimum. Where legally applicable, the EUR 40 recovery indemnity per overdue invoice and documented additional recovery costs are payable. These provisions do not apply to consumers.

6. Reservations, metering and execution charges

Before a paid execution, Agentik reserves the amount disclosed by its tool contract. For capped tools, the final charge cannot exceed that reservation. For tools explicitly marked as actual-cost, the reservation is an estimate and the final charge is the verified provider usage cost, which can exceed the estimate. Agentik releases an unused reservation or debits the additional amount after settlement. Actual-cost tools require purchased credit and are refused when the calling key has an optional spending cap. If the additional cost exceeds purchased credit, the paid balance can become negative; new executions stop until it is funded. This does not automatically charge a payment card. A pending or uncertain execution can remain reserved while provider completion or consumption is reconciled.

A provider may consume billable resources even if its result is disappointing, partial, delayed, or not received because a connection fails. Charges depend on the disclosed tool contract and available execution or metering evidence, not solely on whether you like the output. An error message alone is not proof that no provider work occurred. Equally, an unsupported or duplicate charge can be challenged and must be corrected where established.

Separate executions are charged separately, including repeated requests with the same inputs. Use the supported idempotency mechanism to replay the same request without starting another execution, and follow asynchronous polling and result-retrieval instructions. Cancelling a client request or disconnecting an agent may not stop work already accepted by a provider.

Receipts and workspace records show the applicable reservation, status and settlement evidence. Preserve relevant run references when asking for a billing review. Please report a suspected error promptly; doing so later does not forfeit mandatory remedies or shorten a statutory limitation period.

7. Balance, closure and refunds

Prepaid credit is a contractual entitlement to eligible Agentik services. It is not a bank deposit, electronic-money account, investment or a transferable currency. It earns no interest and cannot be sold or transferred outside supported workspace arrangements. Purchased credit does not expire solely through inactivity. Promotional or test credit is not refundable for cash and may carry the conditions disclosed when it is issued.

You may request closure and a refund of unused purchased credit at info@agentik.cc. We first reconcile pending executions, earlier refunds and any genuine payment dispute. The eligible unconsumed purchased amount and the corresponding proportion of its platform fee are returned to the original payment method, subject to verification and applicable law. Spent credit, properly supplied executions and promotional credit are excluded. Closure and refund processing are handled on request, not automatically by deleting a key.

Where no statutory shorter period applies, we aim to resolve a complete refund request within 30 days and will explain any unresolved dependency. This is not permission to retain disputed sums indefinitely. No speculative damages or penalty will be deducted from unused credit without a lawful basis. Already delivered and correctly billed services are not refundable merely because you changed your mind.

A refund or payment dispute can require proportionate restrictions while entitlement and balance are reconciled. Contacting us first often helps resolve an error, but is not a condition on statutory rights to dispute an unauthorised or incorrect payment. Mandatory withdrawal, conformity and repayment rights take priority.

8. Inputs, outputs and AI-generated material

You must have authority to submit inputs, reference URLs, files, personal information and instructions. Do not direct a tool to bypass a source’s access controls or violate its terms or another person’s rights. Publicly accessible information is not automatically licensed for scraping, marketing, redistribution or model training.

Provider outputs, generated images, audio, video, search results and analyses can be inaccurate, biased, incomplete, non-unique or unsuitable for your purpose. BURIZA does not guarantee their originality, copyright protection, non-infringement, exclusivity or factual correctness. Review results before publication, commercial use or consequential decisions, and obtain permissions for likenesses, voices, trademarks, music and other protected material.

Any rights to outputs depend on the provider’s applicable terms, your inputs and mandatory law. Agentik grants no broader licence than it is authorised to grant. You must make disclosures about synthetic or manipulated media where required. The service is not a substitute for qualified medical, legal, financial or other professional judgment.

9. Payloads, retention and your own records

Tool inputs and outputs pass through Agentik and the recipients needed to perform the selected operation. Execution records retain metadata and billing evidence rather than a general archive of raw tool payloads. Authentication, support and payment processing are separate activities described in the privacy information.

Save results you lawfully need in your own systems. Provider links and generated files may expire, and historical receipts are not a promise that an output can be downloaded again. Your chosen agent or client may retain data independently. No statement here promises zero retention across all infrastructure, model providers or third-party tools.

• Privacy and retention
• Data processing
• Service-provider register

10. Reporting unlawful material or a rights concern

Send rights, privacy or unlawful-content notices to info@agentik.cc with the subject “Content notice”. Identify the exact public URL, tool or run reference, explain the grounds and provide supporting information, your reply details and your authority if representing someone else. Confirm accuracy to the best of your knowledge. Do not send unnecessary personal data or credentials.

We assess sufficiently precise reports diligently, may request clarification and may restrict affected content or functionality while reviewing them. Where the result is controlled by a provider, action at that provider may also be needed. You can request reconsideration with the notice reference and additional evidence. Statutory reporting and court remedies remain available.

These procedures do not establish that every Agentik activity qualifies for a hosting or intermediary exemption. BURIZA remains responsible for its own conduct and applicable notice-handling duties.

11. Customer content and confidentiality

You retain the rights you hold in material you submit. You give BURIZA only the rights needed to host, transmit, reproduce, format and process that material to provide the requested service, maintain security, resolve support requests and comply with law. You must have authority to grant those rights. This permission does not transfer ownership of your confidential information or grant BURIZA a general right to sell it.

Each party will protect the other’s non-public business information with reasonable care, use it only for the service or the exercise of contractual rights, and disclose it only to personnel and service providers who need it and are bound by appropriate duties. This does not cover information lawfully known, independently developed, lawfully obtained elsewhere or made public without a breach. Required legal disclosures remain permitted, with advance notice where lawful. These duties survive termination for three years, and for trade secrets for as long as they qualify for legal protection.

Do not submit passwords, payment-card details, special-category personal data, criminal-offence data or other regulated information unless the specific service and contractual safeguards expressly support it. Use designated secure connection fields for credentials, never free-text prompts or support messages.

12. Privacy and processing on your instructions

BURIZA processes account, security, support and billing information for the purposes described in the Privacy policy. Where you determine the purposes of personal-data processing, you are responsible for an appropriate lawful basis, notices, instructions and the rights of the people concerned. Public availability of information is not, by itself, permission to reuse it for any purpose.

Where BURIZA acts as a processor on your behalf, an agreement satisfying Article 28 GDPR must cover that processing. Contact us to arrange the applicable data-processing terms and authorised recipients before submitting data that requires them. These service terms do not replace that agreement, establish a blanket lawful basis, or relieve BURIZA of its own obligations. A tool or integration listing is not a promise of EU-only processing.

• Privacy policy
• Contact the publisher

13. Intellectual property and service licence

BURIZA and its licensors retain rights in Agentik software, interfaces, documentation, original editorial material, branding and protectable database structure. Subject to these terms and your purchased permissions, you receive a non-exclusive, non-transferable right to access the service for your own authorised activities during the applicable access period. Your organisation may authorise its licensed users; this is not a right to resell access.

Do not copy or reproduce protected parts of the service, remove rights notices, extract or reuse a substantial part of a protected database, or repeatedly extract small parts in a way that infringes database rights. Do not reverse engineer the service except to the extent a mandatory legal exception permits it. These restrictions do not prevent lawful interoperability, permitted quotation, independent development, fair criticism or other non-waivable rights.

Third-party material remains subject to its owners’ rights and any applicable licences. Neither payment nor the ability to view, download, export or generate material guarantees that you can republish it, run it as advertising, train a model on it, or use a person’s likeness or a trademark. Obtain the rights needed for your intended use.

14. Acceptable use

Use the service only with lawful authority and in accordance with applicable law, these terms and the restrictions disclosed for the relevant feature or provider. Supported API and MCP automation is permitted within your permissions and limits.

• Do not infringe copyright, trademarks, database rights, privacy, confidentiality or publicity rights, impersonate another person, or submit unlawful, defamatory, abusive or exploitative material.
• Do not access another customer’s resources, test a system without permission, spread malware, expose secrets, evade security controls, bypass payment, or exploit a fault to obtain unauthorised access or credit.
• Do not circumvent usage limits with account sharing, account multiplication, rotating identities or undisclosed resale. Do not use unsupported bulk scraping or automated interfaces to overload the service or reconstruct its protected library.
• Do not use personal data for unlawful surveillance, discriminatory decisions, doxxing or unsolicited outreach that lacks a valid legal basis. An enrichment result or public advertisement is not consent to contact a person.
• Do not use the service in breach of applicable sanctions or export restrictions, or as the sole control in safety-critical, medical, legal, financial, employment or similarly consequential decisions.
• Report suspected security issues privately with enough information to reproduce them. Do not access other customers’ data to demonstrate a vulnerability.

15. Availability, changes and third-party dependencies

BURIZA will provide the contracted service with reasonable care and skill. Unless a separate written service-level agreement applies, no particular uptime, response time or support resolution time is guaranteed. Maintenance, source restrictions and third-party outages can affect individual features. We will take reasonable steps to mitigate disruptions within our control.

We may correct, secure and develop the service, and change individual integrations when technical, legal or provider conditions require it. A feature marked as preview, beta or experimental may change or end; assess it before relying on it for a critical workflow. These descriptions do not excuse failure to supply the essential paid service.

For a material reduction of an ongoing paid service under our control, we will give reasonable advance notice, normally at least 30 days, unless urgent security or legal circumstances prevent it. If we cannot provide a substantially equivalent solution, you may end the affected service and receive the unused prepaid amount attributable to the part we cannot supply. Mandatory remedies remain available.

16. Suspension and termination

We may restrict the affected account, credential, content or feature where reasonably necessary to address unlawful use, a material breach, non-payment, a credible security threat or a binding legal request. We will act proportionately and explain the grounds and available remedy unless doing so would compromise security or breach the law. A curable non-urgent breach normally receives notice and 15 days to be corrected.

You may contact info@agentik.cc to challenge a restriction or request closure. We may terminate for an unremedied material breach or an urgent, serious breach that cannot reasonably be remedied. For termination at our convenience, we normally give at least 30 days’ notice and refund the unused prepaid service we will not supply. A restriction does not create an automatic entitlement to confiscate unused prepaid sums.

Ending access does not erase payment obligations already properly incurred, records subject to legal retention, or provisions intended to survive, including confidentiality, ownership, liability and dispute provisions. Where lawful and technically practicable, we will provide a reasonable opportunity to retrieve your own content before planned closure. Keep independent copies of information you need; the service is not a permanent archive.

17. Responsibility and limits of liability

You are responsible for choosing services suitable for your needs, your lawful instructions, your authorised users and agents, and checking results before use. BURIZA remains responsible for its own contractual obligations and acts or omissions attributable to it. A third party’s involvement does not automatically release BURIZA from responsibility.

For professional customers, and only to the extent permitted by applicable law, BURIZA is liable for proven, foreseeable, direct loss caused by its breach. It is not liable for indirect or consequential loss, including lost profit, revenue, opportunity, goodwill or anticipated savings where such loss is indirect. A loss is not excluded merely because it concerns data.

For professional customers, BURIZA’s aggregate liability arising from the Agentik service for events in any twelve-month period is limited to the greater of EUR 100 and the Agentik platform fees you paid to BURIZA (excluding pass-through provider charges) in the twelve months before the first event giving rise to the claims. Related events are treated as one event. This cap does not reduce a refund or correction of sums improperly charged or an express repayment of unused prepaid amounts.

No exclusion or cap applies to fraud, wilful misconduct, gross negligence, death or personal injury, a limitation that would deprive an essential obligation of its substance, or any liability or statutory right that cannot lawfully be limited, including applicable rights under data-protection and consumer law. This section does not impose the professional liability cap on consumers.

18. Third-party claims caused by misuse

If you act as a professional customer, you will compensate BURIZA for damages finally awarded or reasonably settled, and reasonable documented defence costs, in a third-party claim directly caused by your unlawful content, infringement of a third party’s rights, or material misuse of the service in breach of these terms. This does not cover a claim to the extent caused by BURIZA’s fault, its own content or processing, or modifications you did not authorise.

BURIZA must notify you promptly, take reasonable steps to limit loss and allow you to participate in the defence. No settlement admitting your liability or imposing a non-monetary obligation on you may be made without your reasonable consent. This clause does not impose an automatic penalty or prevent you from contesting a claim.

19. Events outside reasonable control

Neither party is responsible for a failure to perform to the extent it results from force majeure meeting Article 1218 of the French Civil Code. An ordinary supplier failure, lack of funds or foreseeable capacity problem is not automatically force majeure. The affected party must notify the other, mitigate the effects and resume performance when possible.

If the impediment continues for more than 30 days, either party may terminate the affected part of the service by notice. Charges for correctly supplied services remain due; unused prepaid amounts for services that will not be supplied will be returned, subject to mandatory law.

20. Contract changes, notices and evidence

The version date identifies these terms. The version made available and validly accepted when you order governs that order. A later publication does not retroactively change completed purchases or automatically prove your acceptance. Save or print a copy for your records.

Material changes for continuing services will be notified through your account contact details or a clear service notice normally at least 30 days before they apply. Changes to ongoing subscription prices apply from a notified future renewal, leaving time to cancel. Urgent legal or security changes may apply sooner where justified. Where fresh agreement is required, we will obtain it; silence is not a waiver of statutory rights.

Keep your account contact details current. Electronic orders, invoices, notices and service records may be used as evidence subject to applicable law, and you may challenge their accuracy. Marketing preferences are separate from essential contractual notices. A valid signed order or negotiated agreement prevails over conflicting standard terms for its subject matter; mandatory law always prevails. Invalid provisions are severed only to the extent necessary, without rewriting away statutory protections.

21. Mandatory consumer and non-professional rights

If you qualify for mandatory consumer or non-professional protection despite the business-only eligibility requirement, those rights prevail over inconsistent provisions. Business late fees, the professional liability cap and the trader-only Paris jurisdiction clause do not remove them.

Where the French distance-selling withdrawal right applies, you normally have 14 days from conclusion of a service contract to notify withdrawal without giving a reason. Write to info@agentik.cc or BURIZA at the registered office with an unequivocal statement. You may use: “I withdraw from my contract for [service], ordered on [date]. Name: [name]. Address: [address]. Date: [date].” Add a signature only for a paper notice. We will acknowledge the request and make any required refund by the same payment method within the statutory period, normally 14 days after notice.

Starting access, using credits or accepting these terms does not by itself waive withdrawal rights. A proportionate charge for services supplied before withdrawal requires the legally required express request and information. Any exception for fully performed services or digital content applies only when all required prior express consents, acknowledgements and confirmations have actually been obtained. No automatic blanket waiver is asserted.

Applicable legal conformity guarantees for digital content and digital services remain available, including correction without undue delay, without charge and without major inconvenience, and a price reduction or termination where the statutory conditions are met. For continuous supply, conformity obligations apply during the contracted supply period. Mandatory updates, cancellation mechanisms and competent consumer courts remain available. Contact BURIZA for a guarantee claim; no short contractual complaint deadline replaces statutory limitation periods.

A consumer may complain to the competent consumer authority and use the consumer mediation procedure applicable to the trader after an unresolved written complaint. Contact us for the applicable scheme; these terms do not claim membership of a mediator that has not been appointed. The former EU online dispute resolution platform is no longer an available complaints route.

22. French law and disputes

These terms are governed by French law, subject to mandatory rules applicable to you. For a complaint, write to info@agentik.cc with your account or workspace reference, the relevant date and the remedy requested. Never include a password, API key or full card number. The parties will try in good faith to resolve a dispute before litigation; this does not prevent urgent relief or suspend a legal deadline.

FOR DISPUTES BETWEEN PARTIES BOTH CONTRACTING IN THEIR CAPACITY AS TRADERS (COMMERÇANTS), THE COURTS OF PARIS, FRANCE HAVE EXCLUSIVE TERRITORIAL JURISDICTION, INCLUDING FOR MULTIPLE DEFENDANTS OR THIRD-PARTY PROCEEDINGS, TO THE EXTENT ARTICLE 48 OF THE FRENCH CODE OF CIVIL PROCEDURE PERMITS. In every other case, the courts designated by mandatory procedural rules remain competent.

These documents are published in English for our international professional audience. This does not waive any right to information or a contract in a language required by law. No mandatory arbitration, class-action waiver or restriction on truthful reviews is imposed by these terms.